We do not automatically capture or store information about you while you use our web site, other than certain items of data collected as a matter of course by web servers in the process of their normal operation. These items include but are not limited to session details such as your IP address, browser type and the session date and time. This information is non-personal data and is only used for system administration and to provide statistics to enable us to evaluate use of the site.
When placing an order via our web site, customers will be asked for personal information. This will include but is not necessarily limited to their e-mail address, postal address and phone contact details. In all cases we will only use information provided to us in order to process your order.
The personal information we collect about you is stored in an online database on web servers managed by ABCoS IT Ltd and their agents. Except where outlined above, no other copies or duplicates of this information are taken other than for backup or system performance purposes. Access to this data is controlled by secure passwords and is available only to employees or agents Tracy's Florist or employees or agents of our IT supplier, ABCoS IT Ltd, for the purpose of providing, maintaining and supporting our web site and online ordering service. We will not provide your personal information to any other third party for any purpose other than direct provision and support of our web site and ordering service without your prior written consent.